General
These Terms and Conditions are governed by the laws of the State of Victoria.
Steeple Community may amend these Terms and Conditions at any time. By continuing to use this website, you agree to be bound by any updated Terms and Conditions. Changes will be published on this website only; no individual notifications will be provided.
Marketing
Steeple Community uses images, videos, and other marketing content in both digital and print formats. All intellectual property rights in these materials belong to Steeple Community and must not be used or reproduced without written consent.
We never use images or stories of people we support in marketing materials without their consent. In some cases, identifying details such as names, gender, location, or images may be altered to protect their identity.
Website Use
Your use of this website is subject to these Terms and Conditions and our Privacy Policy.
The content on this site is for general informational purposes. While Steeple Community makes reasonable efforts to ensure the accuracy, reliability, and completeness of website content, information may change due to business developments. Always contact us to confirm current details.
Steeple Community provides no warranties—express, implied, or statutory—regarding the accuracy or completeness of website content and disclaims all liability for any errors or omissions.
Third-Party Websites
To the extent permitted by law, Steeple Community is not liable for any loss or damage resulting from use of this website or reliance on its content.
This site may include links to external websites not maintained by Steeple Community. We do not endorse, control, or take responsibility for the content or use of any third-party sites.
Intellectual Property
Unless otherwise stated, all intellectual property and copyright on this website and in our marketing materials (print or digital) is owned by Steeple Community.
You may temporarily access and download website content for personal viewing only. Content provided under a Creative Commons licence must be used according to that licence.
Except where allowed under the Copyright Act 1968 (Cth) or other laws, you may not copy, adapt, publish, distribute, store, link to, perform, or commercialise any part of this website without written permission from Steeple Community.
Cookies
We use third-party services to track website data, which helps improve functionality and your browsing experience.
Disabling or rejecting tracking may limit your access to website features.
Donations and Refunds
Steeple Community is a registered charity with the Australian Charities and Not-for-profits Commission.
All transactions are in Australian Dollars (AUD) and are secured using 128-bit SSL encryption.
By donating, you:
1. Agree to these Terms & Conditions and our Privacy Policy.
2. Understand that you can stop communications or update your personal info by emailing store@steeplecommunity.org.au.
Your information is used only to process donations and communicate with you. De-identified data may be used for internal benchmarking and fundraising improvements.
Donation Types
Donations may be one-off, recurring, or made through a Will. Steeple Community will determine how donations are allocated. For donations directed toward specific projects, we will make reasonable efforts to honour your request, but are not obliged to do so. Donations of goods (gifts in kind) will also be allocated at our discretion.
Receipts
We provide receipts for approved donations of $2.00 or more. One-off donors receive a receipt per donation; recurring donors receive an annual receipt unless otherwise requested. Anonymous donors will not receive tax-deductible receipts.
Online Donations
Our website uses a secure server to process donations. However, internet transmissions are not completely risk-free.
We record donor name, contact details, and donation amount in our secure fundraising database, which is protected by user IDs and passwords. For more on how we use donor data, see our Privacy Policy.
Refund Policy
Refund requests must be made within 14 days by emailing store@steeplecommunity.org.au.
Transactions made using a credit card are final unless unauthorised use is proven.
We assess all refund requests seriously but are not obligated to grant refunds. Refund decisions are at our sole discretion. Include the donation date, amount, method, and reason when requesting a refund.
Refunded donations are no longer tax-deductible, and any associated receipt should be destroyed. You are responsible for ensuring correct receipts are submitted to the ATO.
Recurring Donations
To cancel a recurring donation, visit your account Dashboard or email store@steeplecommunity.org.au at least 10 business days before your next scheduled payment.
Self-managed donations (e.g. via direct debit) can be cancelled or changed at any time.
Donations We Cannot Accept
In line with the Fundraising Institute Australia Code, we will not accept donations if:
- The donor appears vulnerable or lacks decision-making capacity.
- Accepting would compromise our mission or values.
- The cost of acceptance exceeds the donation value.
- Acceptance may lead to legal issues.
We may reject donations linked to the following:
- Illegal activities
- Violence, weapons, or arms
- Discrimination or exploitation
- Alcohol or drug irresponsibility
- Gambling, tobacco, or vaping
- Payday lending
- High-risk or harmful activities
- Risks to children or young people
- Sexualised or inappropriate content
We may accept donations from government-run programs. All fundraising is reviewed through an ethical framework for alignment with our mission.
Community Fundraising
Fundraising on Behalf of Steeple Community
These Terms apply to any event organised by a “Community Fundraiser” for the benefit of Steeple Community. By signing the Application to Fundraise, you accept these conditions, which govern your relationship with us regarding the event.
All activities must align with our values and comply with the restrictions listed in the “Donations We Cannot Accept” section. Contact us for more information on Community Fundraising Guidelines.
Approval
You must contact us with event details. If approved, we’ll notify you in writing. Approval may be withdrawn at any time if the terms are not followed. We are not responsible for any losses resulting from withdrawal of approval.
Authority to Fundraise
You must have written authorisation from us before promoting any event under our name. Approval is granted once:
- A signed application is received;
- The event is expected to return reasonable proceeds after costs;
- The event aligns with our values;
- The event is assessed as low risk.
All fundraising is conducted in your name and is your sole responsibility—including organisation, publicity, prizes, and legal compliance. You are responsible for understanding donation and receipt rules. You may fundraise only within the approved dates and scope. Any changes require our further approval.
Steeple Community does not organise, manage, or assist with community fundraisers, including sourcing prizes or publicity. If you want a representative to attend your event, let us know early. While we can’t guarantee attendance, we may provide a message or video to be shared.
Legal Responsibilities
You must comply with relevant State and Territory laws. Any information provided to Steeple Community may be shared with regulators if required. We do not offer legal advice regarding compliance.
Reputation Considerations
We cannot associate with some activities due to ethical standards. This includes:
- Extreme sports (e.g. parachuting, bungy jumping)
- Motor vehicle or marine racing (unless covered by public liability insurance)
- Gambling
- Non-compliant games of chance
- Sexually explicit content
- Activities causing harm to people or the environment
Insurance
Steeple Community does not provide insurance for Community Fundraisers. You are responsible for obtaining public liability or other insurance to cover risks related to your event.
Use of Name and Logo
Please note that your event is not a Steeple Community event, but one held to raise funds for us.
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