Effective Date: 1 April 2025
Steeple Community respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, and disclose your personal information, and how you can access or correct it.
1. What Personal Information We Collect
We collect personal information directly from you when you:
- Donate to Steeple Community
- Register for an event or fundraiser
- Sign up to receive communications
- Submit an enquiry through our website
- Volunteer, apply for a job, or engage with our services
- Visit our website or social media platforms
The types of information we may collect include:
- Full name
- Contact details (email, phone, address)
- Payment or donation details
- Communication preferences
- Organisation or business name (if applicable)
- Records of your interactions with us
We may also collect de-identified data for analytics and improvement purposes.
2. Why We Collect Your Information
We collect and use your information to:
- Process donations and issue tax receipts
- Communicate with you about your donations, involvement, or interests
- Share updates about our work, impact, and fundraising efforts
- Manage events, volunteering, and community fundraising
- Improve our services, communications, and website functionality
- Meet legal obligations
You can opt out of communications at any time by contacting us at store@steeplecommunity.org.au.
3. How We Store and Protect Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. We store information securely using password-protected systems and encrypted payment platforms.
Access to your data is restricted to authorised team members who need it to perform their duties.
We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law.
4. Website Use and Cookies
When you visit our website, we may collect data such as your IP address, browser type, and browsing behaviour through cookies and analytics tools (e.g. Google Analytics). This helps us improve your experience and understand how the site is used.
You can manage cookie settings through your browser preferences. Disabling cookies may limit some website features.
5. Third-Party Services
We may use secure third-party services to process donations, manage emails, or analyse web traffic. These providers are carefully selected and required to meet privacy standards. We do not sell or rent your information.
Links on our website may lead to third-party websites. We are not responsible for their privacy practices—please review their policies directly.
6. Disclosure of Information
We may disclose your personal information to:
- External service providers helping us deliver our services
- Regulatory bodies or government agencies where required by law
- Anyone you authorise us to share your information with
We will not otherwise disclose your information without your consent, unless legally required.
7. Accessing or Updating Your Information
You have the right to request access to your personal information and ask for it to be corrected if inaccurate, out of date, or incomplete.
To request access or correction, email store@steeplecommunity.org.au. We will respond within a reasonable time and may ask for identification.
8. Making a Privacy Complaint
If you have a concern about how your personal information has been handled, please contact us at store@steeplecommunity.org.au. We take complaints seriously and will respond promptly.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):
www.oaic.gov.au
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. By continuing to engage with us, you accept the updated policy.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
Steeple Community
Email: store@steeplecommunity.org.au
